A single AI hallucination can trigger batch claims, HIPAA violations, and regulatory action. CTGT gives insurers the governance infrastructure to scale AI-powered underwriting, claims, and service with confidence.
Standard AI guardrails cover basic toxicity filters. For insurance underwriting and claims, that's a small fraction of what compliance actually requires.
When AI misquotes policy terms or misclassifies risk, you're not just looking at service issues. You're looking at mispriced policies and batch claim exposure worth millions.
HIPAA, state insurance regulations, NAIC model laws. Every jurisdiction adds requirements, and default guardrails simply don't understand insurance compliance.
AI promises instant quotes and automated claims. But post-hoc compliance checks kill that speed, or worse, miss critical errors entirely.
Regulators and reinsurers demand explainable decisions. Black-box AI provides no defensible audit trail for underwriting or claims determinations.
CTGT's Policy Engine enforces your compliance requirements in real-time, before outputs reach policyholders, adjusters, or external systems.
Upload your underwriting guidelines, compliance manuals, and regulatory requirements. CTGT translates them into enforceable policies automatically, with no engineering required.
Our proprietary Feature-Level Intervention technology actively prevents hallucinations and policy violations before they occur, not after damage is done.
Works with any LLM: GPT, Claude, Llama, or your proprietary models. Switch providers without rebuilding your governance layer.
Every AI decision is logged with full traceability. Demonstrate compliance to regulators and reinsurers with confidence.
From quote to claim, CTGT makes sure every AI-powered touchpoint meets your compliance standards.
Ensure automated risk assessments follow underwriting guidelines exactly. Prevent AI from making unauthorized exceptions or misclassifying risk factors.
Govern AI claims adjudication to ensure consistent, compliant determinations. Document every decision for audit and appeals processes.
Deploy AI assistants that accurately explain coverage, process endorsements, and handle renewals without hallucinating policy terms.
Handle the complexity of med-mal underwriting with AI that understands specialty-specific risk factors and state licensing requirements.
Govern AI fraud models to ensure fair, unbiased detection while maintaining explainability for SIU investigations.
Automate compliance reporting with AI that adheres to NAIC, state, and federal formatting and disclosure requirements.
AI-Powered Medical Malpractice Platform
Now Insurance needed to deploy LLM-based solutions beyond internal teams into high-stakes production environments. Default cloud guardrails only covered basic toxicity, a tiny fraction of medical malpractice compliance requirements.
CTGT's Policy Engine ingests Now Insurance's underwriting guidelines, procedure manuals, and regulatory requirements, enforcing them in real-time without PII leaving their cloud environment.
CTGT identified errors in Now's own prompt templates that were inadvertently causing hallucinations. It debugged the entire AI stack, not just surface-level issues.
"It didn't just identify that there was a hallucination, it also showed that the hallucination stemmed from our own prompt. To me, that was a gamechanger."
CTGT's Policy Engine understands the regulatory landscape you navigate every day.
Protected health information handling
50-state regulatory compliance
Market conduct standards
Consumer data protection
FCRA compliance for underwriting
Fair underwriting practices
Treaty compliance requirements
UCSPA adherence
Standard AI safety tools were built for consumer apps, not regulated industries. CTGT was built specifically for high-stakes environments.
Competitors detect issues after they occur. CTGT's Feature-Level Intervention prevents hallucinations before outputs are generated. That's the difference between a near-miss and a regulatory action.
Beyond flagging errors, CTGT traces issues to their source, identifying bugs in prompt templates, data pipelines, and system architecture that other tools miss entirely.
Deploy within your cloud environment. Protected health information and policyholder data never leave your infrastructure, which is critical for HIPAA and privacy compliance.
When regulations change, update your AI governance in minutes, not the weeks required for legacy rule systems. Eliminate risk windows during regulatory transitions.
Insurers and InsurTechs are using CTGT to scale AI-powered underwriting, claims, and service. Get the governance infrastructure that regulated industries actually need.