CTGT's Policy Engine ensures Redken never sounds like Garnier. And neither ever sounds like a pet food brand. Real-time governance that preserves what makes each brand unique.
When a consumer writes "My hair feels dry after using your product", how do you ensure your AI responds with the right brand voice? Sprinklr's native AI treats all responses the same. The result: robotic, interchangeable messaging that dilutes decades of brand equity. Your consumers notice.
Thank you for reaching out. What you're experiencing sounds like protein-moisture imbalance, a common concern that our salon professionals see regularly.
I'd recommend our Extreme Strength Builder Plus treatment, which uses our Interbond Conditioning System to rebuild the hair's internal structure from within.
For optimal results, consider booking a consultation at your local Redken salon. Would you like help locating one near you?
Oh no, we're so sorry to hear your hair isn't feeling its best! 💚 Dry hair can be frustrating, but the good news is it's totally fixable.
Have you tried our Fructis Hair Food range? It's packed with natural fruit extracts that help restore moisture without weighing hair down.
Pro tip: Try applying as an overnight mask once a week. Your hair will thank you! Let us know how it goes! 🌿
Solving the repetitive, robotic response problem Amy identified
"Thank you for reaching out. We appreciate your feedback. We're sorry to hear about your experience. Thank you for bringing this to our attention. We appreciate your patience."
"What you're describing sounds like protein-moisture imbalance, something our salon colorists see regularly with over-processed hair. Let me suggest a targeted approach..."
CTGT operates as a client-side overlay on top of Sprinklr. No API integration required. No IT security review delays. Deploy in February, measure in March.
CTGT's Deterministic Scaffolding ensures every response reflects decades of brand equity. Automatically, at scale, with full audit trails.
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