Healthcare
Healthcare needs AI that is fast, transparent, and compassionate. CTGT delivers interpretable models, bias controls, and compute efficiency that match clinical reality.
AI that clinicians and insurers trust
Medical AI cannot hide behind black-box math. A single hallucination in a triage chat or a biased cue in a vision model puts patients and providers at risk. CTGT gives healthcare teams interpretable, policy-bound AI that runs fast, explains every decision, and adapts to new rules overnight on ordinary hardware.
Malpractice carriers: empathy, accuracy, zero surprises
A top malpractice carrier needed AI to triage claim notices and draft first responses to physicians. Off-the-shelf LLMs sounded robotic, missed key coverage language, and occasionally offered casual legal advice, creating significant underwriting risk.
CTGT swapped in its feature-level platform and delivered:

100+ high-risk phrasing instances caught and corrected in the first 30-day.

AI NPS higher than human-only support on comparable inquiries.

Minutes, not hours to generate compliant, empathetic replies.
Workflow
The carrier’s team began by loading policy wordings, escalation rules, and tone guides into CTGT. The platform immediately mapped those documents to internal model features, so no prompt engineering was required. Each outbound email now leaves the system with a compact audit pane that shows every disclosure line, empathy phrase, and risk flag alongside its source citation.
Underwriters see the policy origin for each clause, adjust model weights in a few clicks, and keep the system current without launching a retraining cycle or questioning its logic.
Ocular diagnosis: demystifying patterns human doctors can’t see
Medical images contain critical diagnostic data that the human eye cannot perceive, but AI can. A compelling example is AI’s ability to determine biological sex from a retinal scan, a task the confounds ophthalmologists.
CTGT applied its technology to the ODIR dataset of 5,000 retinal images to move beyond the "black box." The goal was not just to replicate the result but to decode precisely how the AI makes its determination, revealing the hidden logic behind its decision-making process.
In a matter of minutes, CTGT’s platform not only verified the AI's accuracy with astronomical significance but also pinpointed the exact biological markers it used. These were subtle, previously unknown variations in the optic disc, retinal vessels, and foveal structure.
While other tools offer approximations, CTGT revealed the true internal logic of the model, shedding light on phenomena that mystifies human doctors.
Why CTGT fits clinical practice
CTGT gives healthcare teams AI that understands clinical tone, adapts to fast-changing policies, and runs reliably on everyday hardware.
CTGT weaves empathy cues, coverage language, and compliance rules directly into the model rather than relying on brittle prompt tricks. When HIPAA or payer guidance changes, teams update a rules file and see the new policy reflected on the next request. Built-in visual maps highlight hidden bias; a single adjustment neutralizes those issues while the model stays online.
Each response carries a readable reasoning log and source references, giving reviewers immediate insight into the system’s decisions.
Care teams get interpretable results, faster triage, and zero surprises.

Outcomes that stand up to clinical review
Across 7,500 claim-related messages the system maintained 99.97% factual accuracy. Notice-of-Intent uploads are now triaged in under a second, trimming two full days from legal review queues.
Deployment
CTGT fits into clinical operations without a lengthy recertification loop.
IT staff import care path policies, patient communication templates, and HIPAA constraints, then validate outputs on de-identified records. After a brief shadow run alongside the current system, clinicians move to full production.
Feature-level controls mean future updates are a rules edit, not a retrain, and every prediction carries a trace log that satisfies internal review, payer audits, and regulatory checks.